Live chat, support tickets and AI automation in one workspace.

Can I see who is currently browsing my website?

August 28, 2026admin

Yes! We have real-time visitor tracking built right in. You can see who is on your site, what pages they are looking at, and even proactively send them a chat message to offer help before they click away.

Customer Support September 4, 2026

What Is an Omnichannel Inbox? Complete Guide for Customer Support

Imagine a customer messaging your business on WhatsApp because they received an order late. Almost an hour later, they emailed the company with the…

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Customer Support September 4, 2026

What Are the Benefits of Omnichannel Customer Support?

A customer messages your business on WhatsApp about a delayed order. The next day, they open the live chat on your website to check…

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Customer Support September 4, 2026

What Is Smart Chat Routing? A Complete Guide

The channel a customer messages you on matters less than what happens in the next few seconds. Someone asks about a billing issue. Another…

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